Facing different sides of reality is no easy feat.

50% of managers state difficult conversations as the biggest challenge in their roles.
34% state putting it off for at least a month.
25% state putting it off for over a year.

But avoiding them comes at a cost:
– Your relationships suffer
– Team trust erodes
– Problems grow larger

5 ways to lead these conversations with confidence and care:

1️⃣ Start with intention
– Think about the relationship and what you want to preserve
– A clear purpose helps you stay focused on growth rather than grievances

2️⃣ Create the right environment
– Choose a private space where both people feel comfortable
– Book enough time so no one feels rushed

3️⃣ Lead with facts
– Share specific examples without judgment
❌ "You're always behind schedule."
✅ "I noticed the past three projects were delivered late."

4️⃣ Listen deeply
– Put your assumptions aside
– Ask questions to understand their perspective
– Sometimes what looks like resistance is a cry for support

5️⃣ Build forward together
– End with clear actions and timeline
– Schedule a follow-up to show your commitment to their success

The best leaders know these moments aren't about being right - they're about getting it right.

Your courage to have these conversations shows your team you care enough to help them grow.

PS. What's another way you have used to open a tough conversation?